Versand
When will my order ship out?
All orders are dispatched within 1-2 business days. Shipping time is 7-14 business days. (UPDATE: Due to the sale that we have been running, and us recently going viral on social media, we are experiencing major delays and our processing times may differ. We sincerely thank you for you patience and support.)
Order tracking
As soon your order ships out, you will receive an e-mail with a tracking number (which can take 24-48 hours to update). You can track your order using the track your order page.
Need help?
If your order hasn't received a tracking update in a while, it's generally due to a courier error, and it will still more than likely be delivered within the shipping times displayed above.
However, if your order exceeded the delivery window or you need any help, feel free to contact us at info@orshou.com
Please ensure that the items in your order are selected correctly, as they cannot be stopped or canceled once shipped. If you choose to return all or part of your order after receiving it, our 30-day return policy will apply.